Contact us

Make a donation

To make a donation, please use our donations page.

If you would like to enquire about other types of donation or bequest, please complete the form below.

Request for information

To request access to health records, please follow the steps on the Request for Health Information page.

Depending on the type of enquiry, you may be asked to complete a Release of Information and Authorisation Form and/or email your request to istp@msiaustralia.org.au

Please be aware that there is a processing fee. This fee is outlined in the form. The information will be sent to you via email, once payment has been received. There are some instances where the application fee will be waived, such as if you have a Health Care card or a Concession card. You will receive communications acknowledging your request and what the cost of processing will be.

Once we have received your valid request, you will receive communications acknowledging your request and what the cost of processing will be. Full payment is required prior to the release of information. You can expect to receive your response 28 days from the date we received your completed request. Timeframes may be extended for certain requests, or where more information is required.

Get a quote

Find the out-of-pocket price you can expect to pay for our services with our cost estimate tool.

General price information is also available on our costs and prices page.

Request an accessible publication

Our client resources and publications are available in accessible HTML format on our accessible publications page.

In the event that you need an accessible version of a publication that is not currently listed, please use the form below to request this.

For Health Care Providers only: order clinic resources

To order printed resources, please use the Order free clinic resources form.