MSI Australia Cookie and Pixel Policy

1. PURPOSE AND OBJECTIVE

This Cookie and Pixel Policy is intended to inform the public and people using the msiaustralia.org.au website.

This policy tells you about the cookies we use, why we use them and how they improve your experience on our website.

2. INTRODUCTION

Our websites, https://www.msiaustralia.org.au and https://www.vasectomy.org.au (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed on our website by third parties and platforms (e.g Google). In this document we inform you about the use of cookies on our website.

3. WHAT ARE COOKIES?

Cookies are small files stored on a user’s device (e.g. computer or phone) by a website. They are used to remember user preferences, login details, or to track user behaviour over time.

Cookies can store information locally in the user’s browser and track them across multiple visits or websites.
Users can delete or block cookies via their browser settings.

4. WHY DO WE USE COOKIES?

We use cookies to:

Make our website function in the best way.
Collect data on how users navigate our site, which helps us to improve it.
Allow users to share our content.
Help us provide relevant information and promotion to those who may be interested in it.

We do not use cookies to:

identify users personally or collect sensitive information. Some analytics cookies may collect limited personal information (such as IP addresses or device identifiers), which is anonymised and aggregated to improve website performance.
Pass personal data to third parties.

We may have both first-party and third-party cookies on our website.

“First-party” cookies are set and collected by our website and are generally used to identify language, location preferences or render basic site functionality and are only used when you visit our website.

“Third-party” cookies are set and collected on our website by third-party providers. These third parties include our partners and service providers, such as search engines, social media platforms, or analytics platforms that enable us to improve and personalise user experiences on our websites and deliver relevant content. We do not share any data with these third parties that may identify you. These cookies are applied in accordance with the third party’s cookie policy, which we have no control over. To find out more about the cookies set by these external sources, please visit their websites.

MSI Australia does not use advertising tracking pixels (such as Meta Pixel, TikTok Pixel or Google remarketing tags), and does not collect personal or health information for the purposes of direct marketing.

5. WHAT TYPES OF COOKIES DO WE USE?

5.1 Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

5.2 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages (payment gateway, online booking portal, collecting feedback, etc). If you do not allow these cookies then some or all of these services may not function properly.

5.3 Analytical Cookies

Analytical cookies are used to understand how users interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

5.4 Performance Cookies

Performance cookies are used to understand and analyse the performance of the website. They help us to know which pages are the most and least popular and see how users move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor website performance.

5.5 Advertisement Cookies

We advertise and promote our services on some online and social media platforms in compliance with Australian law. Advertisement cookies are used to provide users with customised advertisements based on the pages visited previously and to analyse the effectiveness of the ad campaigns. We do not use tracking pixels.

Please read the privacy statement of these social networks (which can change regularly and which we use variously) to read what they may do with your data.

Google Australia primarily stores its data in Google’s data centres located in Melbourne, Australia. Meta is located in the United States. TikTok user data is stored in Singapore, Malaysia and the US and subject to local laws. TikTok says it does not store user data in China.

6. HOW LONG DO COOKIES LAST?

Some cookies are sessional, which means they are kept only for the duration of your visit on the website. For example, a cookie that checks whether you can read our website properly is sessional. Other cookies last for longer, from 6 months to over a year. Those cookies will tell us how many times you visited our website, for example.

7. ENABLING/DISABLING AND DELETING COOKIES

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled.

8. YOUR RIGHTS WITH RESPECT TO PERSONAL DATA

You have the following rights with respect to your personal data:

to request for access to the data we process about you;
to request an overview, in a commonly used format, of the data we process about you;
to request correction or deletion of data if it is incorrect or no longer relevant for any purpose under the Privacy Act.

To exercise these rights, please contact us. Please refer to the contact details below. If you have a complaint about how we handle your data, we would like to hear from you.

9. CONTACT DETAILS

For questions and/or comments about our Tracking Pixel and Cookie Policy and this statement, please contact us:

MSI Australia
Ground Floor East, 678 Victoria Street Richmond 3121
Victoria Australia
Website: https://www.msiaustralia.org.au/
Email: info@msiaustralia.org.au